INDIRECT MESSAGE ASSIGNMENT
INDIRECT MESSAGE ASSIGNMENT
Request Refusal: Helping Abused Children
BCEN3510—BUSINESS COMMUNICATION
INDIRECT MESSAGE ASSIGNMENT
Request Refusal: Helping Abused Children
As a vice president of a financial services company, you serve many clients
and they sometimes ask your company to contribute to their favorite
charities. You recently received a letter from Olivia Hernandez asking for a
substantial contribution to the National Court Appointed Special Advocate
(CASA) Association. On visits to your office, she has told you about its
programs to recruit, train, and support volunteers in their work with abused
children. She herself is active in your town as a CASA volunteer, helping
neglected children find safe, permanent homes. She told you that children
with CASA volunteers are more likely to be adopted and are less likely to
reenter the child welfare system. You have a soft spot in your heart for
children and especially for those who are mistreated. You sincerely want to
support CASA and its good work. But times are tough, and you can’t be as
generous as you have been in the past. Ms. Hernandez wrote a special
letter to you asking you to become a key contributor, with a pledge of
$1,000.
Your Task. Write a refusal letter that maintains good relations with your
client. Address it to Ms. Olivia Hernandez, 3592 Marine Creek Parkway,
Fort Worth, TX 76179.