Lidl (UK) - Implementation of a Lidl's shopping service

  Find me information for LIDL UK retailer online, in Keynotes in me Library, Company reports, cases online, aria tne financial press. The literature sources should DO DOOkS, JOurrtatS, refereed papers and appropriate online sources. YOuDula fins tne sources of information that you will use to deliver tne three assessment parts within tne first four weeks of the course. This is important aria failure to complete this task will Jeopardise your performance on the module. Your Submission should address the following 3 Parts: Part 1 using me specific operations performance objectives it can be argued mat LIDL UK is focussed on satisfying its customers' requirements for fast ana oependable services at a reasonable market price, mrough strategic partnerships mat assist its customers to improve the services mey offer. Specifically you SriDula: • Outline tne essential components for *effective business operations management' (creating value for me customer) for UDL's operation within the UK. • use a soft systems rrietrIOODlOgy to evaivate the issues UDL UK migm face if they Decide to introduce nyorid facilities to allow their customers to continue snooping in store, as well as •oraer goons online and nave these delivered to me door to compete in me market place. Support your discussion with appropriate business operations moaeis (i.e. operation strategy performance (priorities) moael, customer value, me service gap mcoet, four Vs profile etc.). • You should compare ana contrast different mcoets used Dy the sector in which UDL uK operates and recommend appropriate solutions to continue being competitive in me market, make easier for customers to select and buy their products (issues to consider centrarised/oecentrarisea inventory and delivery cnain, customer value cnain, cost implications, sustainability etc.). • Comparison of different solutions with costing and cnoose one solution to take forward with reasoning. • Wrtn reference to me parcel conundrum recommend how UDL UK snood respond to this conundrum (keeping in mina me possaare technological and environmental (CO2) impact). Part 2 For the new system you ShOut° induce Root Definition, CATWOE aria produce a aetaiied "Rion Picture" (nano drawn) to fully illustrate your answer. Your rich picture must maicate the problems well as the solution. (Not inducted in tne worn count). By means of a Business Process Plan (BPP) illustrate tne changes inducing "AS IS and "TO BE-. Brief eapianations of loom plans are required aria support your discussions with relevant literature. You must follow me Business Process Management (BPM) stanaaras coverea in tne ciass. Part three is tne implementation of tne new process ("TO BEl; failure not to include me BPP may result in marks not awaraea for part tnree Part 3 Discuss now me managers would tum performance objectives into operations priorities and the resources mat would De necessary for effective implementation of the new process ("TO BE" OusineSS process plan). (About six nunarea woras). using a Balanced Scorecard, discuss how the DusineSS performance can be measure° post implementation (refer to tne last tnree years of company annual reports aria any otner reievant data for improvement aria target ran= for UDL uK). Your work should be reference° inducting in text referencing witn appropriate rrterature and form a ogical aria concise discussion. See attacnea assignment brief, moouie spec, lecture notes, aftiCleS and examples Assignrnem examples are different to this assignment criteria.