Subject: Communication

Topic: the opinions of the users to use location-based services Paper details: 1- Analysis the data, 2- Positive view of the app, 3- The usefulness of using the app, 4- Proposals of the participants, 5- Privacy concern The Words: 2000 words URN Unique Response Number Q1 Please enter your age Q2 Please select your gender 1 Male 2 Female 3 Other 4 Prefer not to answer Q3 Is English your native language? 1 Yes 2 No Q4 What is your role within the University of Nottingham 1 Undergraduate student 2 Postgraduate student (taught) 3 Postgraduate student (research) 4 Academic Staff 5 Research Staff 6 Administrative Staff 7 Technical Staff 8 Other Q4_a If you selected Other, please specify: Q5 Do you own a smartphone? 1 Yes 2 No Q5_a If so, what type is it (i.e iPhone, Android, etc)? Q6 Do you own a tablet computer? 1 Yes 2 No Q6_a If so, what type is it (e.g. iPad, Android, etc)? Q7 Please list any other mobile devices that you own Q8 Please indicate if you have used any of the following mobile apps: 1 Foursquare 2 Google Places 3 Shopkick 4 Fandango 5 Google Latitude 6 Facebook Places Q8_a If you use any other location-based mobile apps, please list them here: Q9 In recent years, some people have expressed concerns over who might have access to their personal and location data, and what they might do with it. How concerned are you about the following groups potentially having access to your data? Q9_1_a Government agencies 1 Extremely concerned 2 Moderately concerned 3 Somewhat concerned 4 Slightly concerned concerned 5 Not at all concerned Q9_2_a Law enforcement agencies 1 Extremely concerned 2 Moderately concerned 3 Somewhat concerned 4 Slightly concerned concerned 5 Not at all concerned Q9_3_a Private companies 1 Extremely concerned 2 Moderately concerned 3 Somewhat concerned 4 Slightly concerned concerned 5 Not at all concerned Q9_4_a Educational institutions 1 Extremely concerned 2 Moderately concerned 3 Somewhat concerned 4 Slightly concerned concerned 5 Not at all concerned Q9_5_a The public 1 Extremely concerned 2 Moderately concerned 3 Somewhat concerned 4 Slightly concerned concerned 5 Not at all concerned Q9_6_a People you know 1 Extremely concerned 2 Moderately concerned 3 Somewhat concerned 4 Slightly concerned concerned 5 Not at all concerned Q10 To deliver this service, NottsApp needed to know Lewis' location, so it could tell him where the closests cafes are. NottsApp also needed to know how many app users were inside (or very close to) the cafes Q10_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q11 To deliver this service, NottsApp+ needed to have access to Jane's previous location data, in order to recognise that she goes to the LSS cafe every day at 11am. NottsApp+ also needed to know if large numbers of app users (NottsApp and NottsApp+) were inside (or very close to) the cafes Q11_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q12 Which app would you prefer to use in this scenario? 1 NottsApp 2 NottsApp+ Q13 To deliver this service, NottsApp needed to know Lewis' location, so it could tell him how far he is from the Humanities building. It needed to know the Hopper bus timetable, and other common routes taken by students going from the George Green Library to the Humanities building Q13_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q14 To deliver this service, NottsApp+ needed to have access to Jane's previous location data, in order to know what time Jane normally began her journey towards the Humanities building, and how long it normally took her to walk there. It also needed to know that Jane occasionally took the Hopper bus instead, and how long it would take her to reach her bus stop from her current location. It needed to have access to Jane's academic timetable in order to know what time her lecture is, and if there has been a cancellation Q14_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q15 Which app would you prefer to use in this scenario? 1 NottsApp 2 NottsApp+ Q16 To deliver this service, NottsApp needed to know Lewis' location, so it could tell him how to get to the Law and Social Sciences building. It also needed to know common routes other students take to get from his location to that building, in order to identify the fastest route Q16_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q17 To deliver this service, NottsApp+ needed to have access to Jane's Moodle account, in order to know when she has an assignment due, and the method of submission. It also needs access to her past location data, in order to determine how long it takes her to walk from the George Green Library to Law and Social Sciences. It additionally needed data from other users to identify faster routes. NottsApp+ also needed to recieve anonymous data from Moodle about the potential slow-down of service due to a high volume of traffic on Turnitin. Q17_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q18 Which app would you prefer to use in this scenario? 1 NottsApp 2 NottsApp+ Q19 To deliver this service, NottsApp needed to know Lewis' location, so it could alert him when he was within 100 feet of the Hallward Library. Q19_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q20 To deliver this service, NottsApp+ needed to have access to Jane's library account, in order to know when she had books due, and where she could return them. It also needed access to her timetable data via Moodle in order to determine where she needed to be on campus, and needed her past location data, in order to identify what routes she might take to get there (and when she will be closest to the Hallward Library). Q20_1_a How comfortable would you be using this app? 1 Very comfortable 2 Somewhat comfortable 3 Neither comfortable nor uncomfortable 4 Somewhat uncomfortable 5 Very uncomfortable Q21 Which app would you prefer to use in this scenario? 1 NottsApp 2 NottsApp+ Q22 If NottsApp existed in real life, which version would you personally want to use? 1 NottsApp 2 NottsApp+ 3 Neither Q22_a Please explain your response Q23 What privacy concerns (if any) would you have about using an app like NottsApp or NottsApp+? Q24 If you have any questions or comments about this study, or the app itself, please enter them below. If you wish to recieve a response, please include your email address Date Submission date