The impact of trust of operational processes and organizational performance of firms in Ivory Coast

    Order Description       1) Research Sample: elaborate and add references and supporting quotations. 2) Data Collections and Analysis -> Quantitative Methods: elaborate and add references and supporting quotations. 3) Data Collections and Analysis -> Qualitative Methods: in this section, I barely wrote a thing. I have the interviews written in Word documents but they need to be written properly in the dissertation. I can provide you with important quotations that I think should be included in this qualitative method section of the chapter. 4) Validity and Reliability: elaborate and add references and supporting quotations. It is worth mentioning that as per the survey and the interviews, we found out that there is almost no correlation between trust and operational process efficiency because efficiency, in Ivory Coast, is mostly related to culture (not giving value to time and waste), competence, know-how, mental capabilities, devotion and determination. On the other hand, there is indeed a correlation between trust and organizational performance for employees do get indeed motivated due to trust, yet, efficiency is merely reached for the reasons mentioned previously. Please use these notions in your writing of this chapter when needed.