Topic: The Quality Revolution in Retrospect

Topic: The Quality Revolution in Retrospect Please read the attached article referenced below: Macdonald J. (1998). The quality revolution - in retrospect, The TQM Magazine, Volume 10 Number 5. -Prepare the write-up as follows: • Describe your comprehension of the article highlighting key points (2 to 3 pages). • Discuss the origins of the term TQM and fallacies about BPR as presented in the article (3 to 4 pages). • Discuss the overall theme is that improvement is better viewed as a revolutionary process than a revolutionary event (3 to 4 pages). • Critique the quality gurus and prescriptive solutions (3 to 4 pages).